Efficient salesperson, able to handle several tasks at once and maintain a friendly attitude in all circumstances. Able to effectively retain customers and build lasting relationships with them. With my ability to adapt and analyse, I can quickly become autonomous, while maintaining the spirit of teamwork. With my anticipation ability I can be more reactive to solve problems.
Experiences
French Team Manager
Sitel / Lifescan
September 2019
to June 2020
Full-time
London
United Kingdom
Guarantee the quantitative and qualitative results of the activity entrusted, by monitoring and analyzing the indicators linked to the activity
Evaluate employees on a daily basis in order to guarantee results, and the increase in competence of the team
Define, propose and implement challenges and ensure proper follow-up
Customer advisor in digital marketing
Teleperformance / Google AdWords
February 2019
to September 2019
Full-time
Lisbonne
Portugal
Help customers start and optimize their online advertising campaigns
Assistance, while improving sales and profits
Understand customer requirements and objectives, and match appropriate marketing solutions and strategies
Call center agent
Teleperformance / ASOS
November 2018
to February 2019
Full-time
Lisbonne
Portugal
Establish an efficient, courteous and personalized contact by phone, email, chat and/or social networks Twitter, and Facebook to customers and/or users of the Asos.fr website
Identify customer requests and transfer them quickly and efficiently to the various Asos departments
Show a strong interest in the customer and become a representative and defender of the brand by developing increased knowledge of the services offered
Seller / Receptionist / Cashier host in a Supermarket specialized in automotive products
Autobacs
January 2014
to August 2018
Student Project
Aubergenville
France
Implementation of a project aimed at developing the business unit
Boosting the supply of products and services
Set up an attractive and functional commercial space
Ensure commercial monitoring
Select products adapted to customers according to their needs, product specifications and applicable regulations
Management of trainees
Setting up an animation/promotion action
Maintain relationships with customers in order to encourage future purchases
(Best salesman Autobacs loyalty cards in France (among 11 stores)
Education
Higher technical diploma in business unit management
Centre Paris Europe Alternance (CPEA Paris) 75
2016
to 2018
Trade bachelor's degree
Condorcet Hight school - France
2013
to 2016
Skills
Office technology
Word
Advanced
PowerPoint
Good
Excel
Intermediate
Tongues
French: mother tongue
Expert
English B1level
Advanced
Spanish: A2 level
Notions
Interests
NHS England 111
Helpline Advisor (during the coronavirus period)
Travel
France
Italy
Netherlands
French Guiana
South America
Portugal
United Kingdom
Spain
Project 2015-2016
Creation of a "mini company" "My CCP" "Purchase and resale of PowerBank backup battery
The money collected was donated to an association and made it possible to build a well in Benin
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